Shop Instructions
Ford Pro ManagedCARE
Need service on the road?
Here’s where to go, what to tell the shop, and who to call if anything comes up.
Questions or repair approvals? Call our Ford Pro Manager.
913-738-7008Drivers and shops can both call this number.
Plan coverage: 4 years or 125,000 miles, whichever comes first.
Where to go
Warranty work has to be done through the Ford dealer network.
That’s 100,000+ shops nationwide, including nearly 3,000 Ford dealers, 63,000 independent shops and 33,000 national chain locations.
National chains that are commonly in network
This is a sample, not the full list. Individual locations can differ, so always ask the shop if they use Auto Integrate before work starts.
- AAMCO
- Amerit
- Big O Tires
- Canadian Tire
- Car-X Tire & Auto
- Discount Tire
- Firestone
- Jiffy Lube
- Ken Towery
- Meineke
- Michelin
- Midas
- Monro Auto Service
- Mr. Tire
- NTB
- Pep Boys
- Spiffy
- Take 5
- TBC Corporation
- Tire Barn Warehouse
- Tire Choice
- Tire Kingdom
- Tires Now
- Tire Warehouse
- Valvoline
At the shop
Three things to do before any work starts.
- Ask if they use Auto IntegrateIf they don’t, find another shop or call our Ford Pro Manager for help.
- Have them scan your VINThat’s how the shop looks up this vehicle’s plan.
- Tell them your fleet companyApprovals go through Fleetio, and claims are processed through Auto Integrate, even at Ford dealers.Fleet company: Fleetio
Driver: show this screen to the service writer
For the shop
This vehicle is enrolled in a Ford Protect ManagedCARE plan. To open a repair order:
- Log in to autointegrate.com
- Start a new repair order
- Select “Fleetio” as the fleet companyIt’s in the fleet company drop-down.
- Enter the requested vehicle information
- Complete the repair order in Auto Integrate
- Confirm ManagedCARE coverage is activeBased on the vehicle’s time and mileage. Coverage runs 4 years or 125,000 miles, whichever comes first.
Questions or approvals: 913-738-7008 (Ford Pro Manager)
Repairs outside the plan, or work done after coverage ends, are billed to your fleet account. Call our Ford Pro Manager before approving anything you’re unsure about.